A good piece by John Warner about methods he uses to give students a place and time within his classroom to air their issues with the course, the process, the assignments, even the grading structure. When students have a say in the process, they are much more invested.
More importantly, this kind of teacher-student dialogue builds trust if the teacher is willing to listen and change. That takes humility – always a good trait.
The Airing of the Grievances (Inside Higher Ed)